We want you to be fully satisfied with your purchase. Please review our Return and Exchange Policy below.

1. Return & Exchange Period

• Customers can request a return or exchange within 14 days from the date of delivery.
• Defective or damaged items can be exchanged within 30 days from the delivery date.

2. Conditions for Returns & Exchanges

• Items must be unused, unworn, and in original condition
• All original tags and packaging must be intact
• Proof of purchase is required

3. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Underwear
• Socks
• Bras
• Any intimate or personal-use items

4. Defective Items

If you receive a defective or damaged product, you are eligible for an exchange within 30 days from the delivery date. The issue must be reported with clear evidence.

Defects must be manufacturing-related and present at the time of delivery. Items that show signs of use, wear and tear, or damage after delivery may not be eligible for exchange.

All requests are reviewed carefully to ensure a fair experience for all customers.

5. Shipping Fees

• Return or exchange shipping fees may apply
• Shipping fees are non-refundable unless the item is defective

6. Refund Process

Refunds are processed after inspection of the returned item and may take a few business days to be completed.

7. Right to Refuse

We reserve the right to refuse any return or exchange if the above conditions are not met.

8. Contact Us

For any return or exchange requests, please contact our support team.